To upload an image, simply click the Upload button in the Images panel. For larger image collections, use the SmartFrame REST API (available for Enterprise customers). The exact storage space available for your images depends on your pricing plan.

Your original images are safely stored in the Amazon Web Services (AWS) Cloud and can be accessed at any time. Once an image is uploaded to your Image Manager, we automatically generate the encrypted SmartFrame datafile with the .SF extension. These files are unreadable to normal image viewing and editing software and can only be decoded with the decryption key contained in your SF Viewer script.

Uploading images with the SmartFrame API

Enterprise customers can also use our REST API for bulk uploads, and we also build custom connectors on request. Contact us to discuss bespoke solutions or visit the SmartFrame Developers Portal to learn more about the SmartFrame API.

Supported image formats

You can upload image files in JPEG or TIFF formats to SmartFrame.

Maximum image size

The maximum file size of a single image that you can upload into SmartFrame is 50MB.

Minimum image resolution

SmartFrame will never upscale your images, so make sure that the original images you upload to the SmartFrame Cloud are in a high enough quality to look good on modern displays (at least 2000px wide for photos). The size of the original image will not affect the page loading speed, but if the image is too small it may not look good on large displays, and may limit the performance of the Hyper Zoom feature.

You should keep in mind that while it is possible to use SmartFrame with images smaller than 320 x 120px, Theme elements such as buttons and/or captions won’t be displayed on these small images. They will, however, still be protected against being downloaded or copied.

External image sources

It is possible to upload images to SmartFrame via external platforms or plugins, such as the WordPress Image Compression and Security Plugin.

If you upload images from more than one source inside your Admin Panel (e.g. SmartFrame API and WordPress plugin), the upload source will be displayed next to the image. You can switch this function off in the Image Manager settings, by deselecting the Display Source option.

Some of these images may have different permissions, depending on how they were uploaded, and some functionalities (eg deleting images or editing metadata) may not be available for these images.