To upload an image, simply click the Upload button in the Images panel and follow the instructions.
If you have a large collection of images to upload, you may want to use the SmartFrame REST API.
Your original images are safely stored in the Amazon Web Services (AWS) Cloud and can be accessed at any time.
Once you upload an image to your Images panel, we automatically generate the encrypted SmartFrame datafile with the .sfi extension. These files are unreadable to normal image-viewing and -editing software, and can only be decoded with the decryption key contained in your SmartFrame Viewer script.
Uploading images with the SmartFrame API
You can also use the REST API for bulk uploads or request custom connectors to be built for them.
Contact us to discuss bespoke solutions or visit the Business integration section to learn more about the SmartFrame API.
Supported image formats
You can upload image files in JPEG, TIFF, HEIC, PNG or WebP formats to SmartFrame. Please note that alpha channels in PNG files are not currently supported.
Maximum file size
The maximum file size of a single image that can be uploaded to SmartFrame is 50MB.
Minimum image resolution
SmartFrame will never upscale your images, so you should make sure that the original images you upload have a resolution sufficient for modern displays (at least 2000px wide for photos). The size of the original image will not affect the page-loading speed, but if the image is too low in resolution its quality may suffer on large displays, and may also limit the performance of the Hyper Zoom feature.
File name restrictions
Please make sure your file names do not contain any commas (,) as these may affect the structure of embed codes when creating Galleries.
External image sources
It’s possible to upload images to SmartFrame via external platforms.
If you upload images from more than one source inside your Admin Panel the upload source will be displayed next to the image. You can turn off this function by deselecting the Display Source option in the Images panel.
Depending on how they were uploaded, some of these images may have different permissions. Some functionalities such as deleting images or editing metadata may not be available for these images too.