Our aim is to make SmartFrame compatible with as many websites as possible.

The following charts show the current extent of compatibility with the most common web platforms and social networks.

Full compatibility – Website builders

1&1 MyWebsite
Doodlekit
Duda
Format
GoCentral
Google Sites
Jimdo
Koken
Pixieset
Tilda
Viewbook
Webflow
Webnode
WebsiteBuilder
Weebly
Yola
Zenfolio

Full compatibility – CMS

Drupal
Joomla
Magento
TYPO3
WordPress

If you run a web service and you would like to be listed in our supported CMS platforms, please contact us. We will be happy to help you and your clients integrate our technology into your site.

Limited compatibility – Website builders and CMS

Blogger
uCoz
Simbla
Squarespace

Some website builders and CMSs don’t allow any active script to be run in the preview mode. This means that when you are using SmartFrame in conjunction with one of the platforms listed above, the preview will block SmartFrames from being loaded and displayed (SmartFrame Error 0B). These platforms do, however, allow active script to be run in live environments, so these will still be rendered correctly and be visible to users once you publish the page.

Limited compatibility – Social networks

Facebook
LinkedIn
Medium
Pinterest
Tumblr
Twitter

A number of social networks don’t allow running any active script on their platforms, so we incorporated a solution into ours. When a user shares a SmartFrame on a social media network, we generate an appropriate thumbnail and add a description so that the social post is correctly formatted. The thumbnail is kept fairly small, and those that wish to apply a watermark to it can opt to do so through the Control section of the Admin Panel. In this way, the social media platform where the image is posted receives limited content, while the person viewing it is encouraged to click through to the larger version of the secure SmartFrame.

Incompatible website builders

Adobe Portfolio
Go Daddy
Wix

Incompatible services or social networks

500px
Adobe Portfolio
Flickr
Go Daddy
IM Creator
Instagram
Unsplash
Wix

Custom websites

Custom websites are normally edited by uploading the source code to the server using some form of file transfer, such as FTP. This provides the user with the greatest flexibility and few or no restrictions, and SmartFrame should be fully compatible in most cases.

DAM (digital asset management) platforms and bespoke software packages

We have integrated SmartFrame into several specialist digital asset management platforms. If you would like to offer SmartFrame to your existing customers, please contact us. We offer an Enterprise API, several integration options and completely bespoke solutions.

Troubleshooting and known limitations

Some active script (Javascript) or CSS may clash with the SmartFrame image viewer. Here, the best solution is to disable as many plugins and external libraries as possible, and to try SmartFrame with a lean version of your website. Once you’ve done this, enable those libraries and plugins, one by one, until the problem occurs again. Once you identify the script, library or plugin that causes the conflict, see if it’s necessary or try to update it. If issues persist, please contact us.

One other common issue occurs when attempting to replace background images in CSS with SmartFrame, which is not directly possible. The solution is to create a <div> layer, which behaves in a similar way, using z-index and other CSS attributes, and to insert a SmartFrame tag inside this layer.