Our aim is to make SmartFrame compatible with as many websites as possible.

The following charts show the current extent of compatibility with the most common web platforms and social networks.

Full compatibility – Website builders

1&1 MyWebsite
Doodlekit
Duda
Format
GoCentral
Google Sites
Jimdo
Simbla
Squarespace
Tilda
Webflow
Webnode
WebsiteBuilder
Weebly
Wix
Yola

Full compatibility – CMS

Blogger
Drupal
Joomla
Magento
TYPO3
uCoz
WordPress

If you run a web service and you would like to be listed in our supported CMS platforms, please contact us. We will be happy to help you and your clients integrate our technology into your site.

Limited compatibility – Website builders

Adobe portfolio

When a website builder blocks active script embedding, an <iframe> will be automatically used to embed the SmartFrame image, and this has minor limitations. The embedded SmartFrame is not as responsive as usual while resizing the window, and the screenshot deterrent only works when <iframe> is in focus, so it may deploy less reliably. We regularly request these platforms to allow full SmartFrame compatibility and will be updating the compatibility chart in line with these changes.

You don’t need to do anything in order to run SmartFrame in compatibility mode – it will automatically be enabled if the default mode is blocked by the platform.

Limited compatibility – Social networks

Facebook
LinkedIn
Medium
Pinterest
Tumblr
Twitter

Unfortunately, a number of social networks don’t allow running any active script on their platforms, so we incorporated a solution into ours. When a user shares a SmartFrame on a social media network, we generate an appropriate thumbnail and add a description so that the social post is correctly formatted. The thumbnail is kept fairly small, and those that wish to apply a watermark to it can opt to do so through the Control section of the Admin Panel. In this way, the social media platform where the image is posted receives limited content, while the person viewing it is encouraged to click through to the larger version of the secure SmartFrame.

Not compatible services or social networks

500px
Flickr
IM Creator
Instagram
Unsplash

Custom websites

Custome websites are normally edited by uploading the source code to the server using some form of file transfer, such as FTP. This provides the user with the greatest flexibility and few or no restrictions, and SmartFrame should be fully compatible in most of the cases.

DAM (Digital Asset Management) platforms and bespoke software packages

We have already integrated SmartFrame into several specialist digital asset management platforms. If you would like to offer SmartFrame to your existing customers, please contact us. We offer an Enterprise API, several integration options and completely bespoke solutions.

Troubleshooting and known limitations

Some active script (Javascript) or CSS may clash with our SmartFrame image viewer. Here, the best solution is to disable as many plugins and external libraries as possible, and to try SmartFrame with a lean version of your website. Once you’ve done this, enable those libraries and plugins, one by one, until the problem occurs again. Once you identify the script, library or plugin that causes the conflict, see if it’s necessary or try to update it. If issues persist, please contact us.

One other common issue is attempting to replace background images in CSS with SmartFrame, which is not directly possible. The solution is to create a <div> layer, which behaves in a similar way, using z-index and other CSS attributes, and to insert a SmartFrame tag inside this layer.