SmartFrame is compatible with a broad range of web platforms and social media channels. The following charts show the current extent of compatibility with mainstream options.
Full compatibility – Website builders
1&1 MyWebsite |
Doodlekit |
Duda |
Format |
GoCentral |
Jimdo |
Koken |
Pixieset |
Tilda |
Viewbook |
Webflow |
Webnode |
WebsiteBuilder |
Weebly |
Yola |
Zenfolio |
Full compatibility – CMS
Drupal |
Joomla |
Magento |
TYPO3 |
WordPress |
If you run a web service and you would like to be listed in our supported CMS platforms, please contact us. We will be happy to help you and your clients integrate our technology into your site.
Limited compatibility – Website builders and CMS
Blogger |
uCoz |
Simbla |
Some website builders and CMS platforms don’t allow any active script to be run in the preview mode. This means that when you are using SmartFrame in conjunction with one of the platforms listed above, the preview will block SmartFrames from being loaded and displayed (SmartFrame Error 0B). These platforms do, however, allow active script to be run in live environments, which means that these will still be rendered correctly – and be visible to users – once you publish the page.
Limited compatibility – Social networks
Medium |
Tumblr |
X |
Some social networks don’t allow running any active script on their platforms, so we incorporated a solution into SmartFrame. When a user shares a SmartFrame on a social media network, we generate an appropriate thumbnail and add a description so that the post is correctly formatted. The thumbnail is kept fairly small, and those who wish to apply a watermark to it can opt to do so through the Control section of the Admin Panel. In this way, the social media platform where the image is posted receives limited content, while the person viewing it is encouraged to click through to the larger version of the secure SmartFrame.
Incompatible website builders
Adobe Portfolio |
GoDaddy |
Google Sites |
Wix |
Incompatible services or social networks
500px |
Adobe Portfolio |
Flickr |
GoDaddy |
IM Creator |
Unsplash |
Wix |
Custom websites
Custom websites are normally edited by uploading the source code to the server using some form of file transfer such as FTP. This provides the user with the greatest flexibility and few or no restrictions, and, in most cases, SmartFrame should be fully compatible.
DAM (digital asset management) platforms and bespoke software packages
SmartFrame has been successfully integrated into several specialist digital asset management platforms. If you would like to offer SmartFrame to your existing customers, please contact us. We offer an Enterprise API, several integration options and completely bespoke solutions.
Troubleshooting and known limitations
Some active script (Javascript) or CSS may clash with the SmartFrame image viewer. Here, the best solution is to disable as many plugins and external libraries as possible, and to try SmartFrame with a lean version of your website. Once you’ve done this, enable those libraries and plugins, one by one, until the problem occurs again. Once you identify the script, library or plugin that causes the conflict, either update it if possible or consider whether you need to use this. If issues persist, please contact us.
One other common issue occurs when attempting to replace background images in CSS with SmartFrame, which is not directly possible. The solution is to create a <div> layer, which behaves similarly, using z-index and other CSS attributes, and to insert a SmartFrame tag inside this layer.