In Insights settings, you can filter out traffic coming from your own network. To do it, click on the Insights Settings button and add your IP address to the Exclude internal traffic section. You can check your IP address directly there by clicking on the What’s my IP address? button. If you are a member of a bigger organization, we recommend you to contact your system administrator in order to set up this filter correctly.
Excluded IP and activating embeds
In order to track a SmartFrame in Insights, it first needs to be activated, which means that the page where it’s embedded needs to be opened at least once and the SmartFrame needs to be visible within the viewport. However, if you visit the page from the excluded IP, this will not activate the SmartFrame and you won’t be able to see it in the reports. In that case, please try opening the page using a different IP in order to activate the SmartFrames (you can also do it using a VPN client).
Do you still have some questions? Contact us