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Deleting your account

Please follow these steps if you wish to delete your SmartFrame account.

Step 1

Log in to your account and click on your account name in the top-right-hand corner of the Admin Panel before selecting Account settings.

Step 2

Click on the Delete this account button.

Step 3

Confirm that you wish to delete the account by emailing your request.

You will be sent a confirmation email once we receive your request, and your account will be deleted within seven working days. You will receive a further confirmation email once this has been completed.

Deleting your account means that all your images and SmartFrames will be removed. If your SmartFrames are still embedded anywhere, they will be replaced by this image:

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