I can’t install the extension

In order to install the SmartFrame extension for Magento, please follow the official Magento developer instructions.

I installed the extension but it doesn’t work

Please make sure that the SmartFrame extension for Magento has been installed correctly and is enabled. Once you have done this, you can start using it by providing your SmartFrame API Key. If you do not have an API key, please get in touch and our sales team will assist you.

Note: the SmartFrame extension for Magento requires an active SmartFrame account.

My website is not working properly or it has stopped working

If your website has stopped working or your pages are not loading correctly, you may be using a configuration that’s not fully compatible with SmartFrame. Just let us know and we’ll find the solution.